Most common queries are dealt with in our FAQ section. If you have any further questions please get in touch below and we will endeavour to respond within 2 working days. See the FAQ page here.
Alternatively, you can call the Kew Gardens team via telephone:
From 9pm to midnight please call 0208 332 5121 (12 – 16 July)
From 9am to 9pm please call our visitor information line on 020 8332 5655 (to speak to a member of our team press 7).
Some of our official ticketing partners include:
See Tickets: https://www.seetickets.com/customerservice
Amazon Tickets: https://tickets.amazon.co.uk/help
There are many fraudulent ticketing sites. Please ensure that you buy tickets from one of our official partners. If you have any questions over the validity of a ticket seller, please contact us via the contact page before making your purchase.